Our ServicesAcumatica ERP Support
The goal of Empower’s Acumatica Support Pack is to maximize the use and functionality of the system.
Empower has been helping SMBs through the process of upgrading their ERP software for nearly 30 years.
Our team of experienced consultants provides Help Desk resources and other services to customers for a fixed monthly fee. Our goal is to help end-users maximize their use of Acumatica ERP.
Acumatica ERP Support includes
Help Desk Support
Help desk and troubleshooting of issues with the current Acumatica installation. Support via phone and email during the hours of 8:00 AM to 4:00 PM EST Monday through Friday. Responses to issues and cases within 24 hours (dependent on the severity).
Quarterly Software & Process Review
Quarterly software and process review. New product features and updates review with each new release of Acumatica. Two major releases are guaranteed by Acumatica annually.
Scope of Work for upgrade planning (services required to perform the upgrade and testing not included). A discounted rate when purchasing a bulk lot of consulting hours.
Why Acumatica ERP?
Acumatica ERP, the fastest-growing provider of cloud-based business management software, enables small and midsized businesses to unlock their full potential and drive growth. You can take control of your business with a fully integrated ERP solution that aligns all the areas of your business under one roof. Your finance department, operations, sales, and warehouse employees will all be connected, utilizing the same central system, and thriving in today’s digital economy.
Contact us at any time to learn more about the advantages of cloud-based business software and to see if Acumatica is the right fit for your business.
“Acumatica is a modern, web based product that still allowed us to deploy on-site. It is also the perfect platform to develop our specialized manufacturing application on (the users will never know it isn’t all one system). Acumatica also has the flexibility to accommodate about any business scenario we have thrown at it.”
Get In Touch
3900 Industrial Park Dr., Ste 5
Altoona, PA 16602